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At The Citizens National Bank, protecting the confidentiality and security of your personal and financial information is our top priority.

We collect your social security number and other identifiers in order to better serve your banking needs. The Citizens National Bank will not directly disclose your Social Security Number and is prohibited by federal regulations and the CT Data Protection Law from indirectly exposing your non- public personal information. 

The Citizens National Bank is committed to protecting, prohibiting unlawful disclosures and limiting access to your Social Security Number.  We do this by:

  • Restricting access to any personal information to those employees who need to know; and
  • Maintaining physical, electronic and procedural safeguards that comply with federal and state regulations to guard your nonpublic personal information.

The Citizens National Bank Privacy Notice describes our practices for handling your personal information and the measures we take to protect it. 

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The information age has made online banking easy and convenient. You can visit The Citizens National Bank web site with confidence, knowing that we are committed to your privacy and security online.

The Citizens National Bank maintains appropriate security standards and procedures regarding unauthorized access to customer information. Learn more about our online security measures you can take.

Access to any personal information you provide is restricted to only those employees who need to have this information for legitimate business purposes. Any Citizens National Bank employee who misuses customer information will be subject to disciplinary action.

When is my personal information collected online?

You provide personal information about yourself to The Citizens National Bank when you:

Use any of our Online Banking and Bill Payment services or apply online for consumer checking and savings products;

Communicate with us via Contact Us forms and email on our web site. Email addresses and other personally identifiable data about visitors to our site are known only when voluntarily submitted. Please keep in mind that messages you send to us by Internet email may not be secure. Do not send us any confidential or personal information by Internet email.

In addition, The Citizens National Bank may also collect non-personal information about you or your online activities whenever you visit our web site.  We may use standard software to collect non-identifying information about our visitors, such as:

  • Date and time our site was accessed
  • IP address (A numeric address given to servers connected to the Internet)
  • Web browser used
  • City, state, and country

 The information detailed below may be collected and used to measure the number of visitors (but only in an aggregate and non-personally-identifiable form) to The Citizens National Bank’s web sites and web pages, and to help make the web site more useful.

  • Use of any financial tools and calculators on our web site
  • the dates and times that you access a The Citizens National Bank web site
  • the web pages you visit
  • if you link to a The Citizens National Bank web site from other web sites, the address(s) of the other web sites
  • the types and versions of browser and operating systems you use to access a The Citizens National Bank web site
  • the Internet Service Providers ("ISP") and Internet Protocol ("IP") addresses from which you access a Citizens National Bank web site (an IP address is a number that is automatically assigned to your computer whenever you are surfing the web)
  • the actions you try to perform (for example, downloading a document) and whether you are successful

Cookies - We place "Cookies" on your computer when you visit our web site. These are files that enable our web site to recognize return visitors. Cookies are lines of text that are transmitted to your web browser when you click on a link. Your browser stores the information on your hard drive and when you return to that site later, the cookie is transmitted back to the server that originally sent it to you. The Citizens National Bank does not store any of your personal information in our cookies. The cookies we use are only for site management purposes and do not contain any sensitive information such as your password or account number.

Can I prevent having my information collected online?

You cannot prevent your information from being collected when you voluntarily use our Online Banking and Bill Payment services; complete an online application or when you use our Contact Us and email forms on our web site.

How does The Citizens National Bank use my online information?

Information that The Citizens National Bank collects about you online will be used in the same manner as information collected about you in other ways, such as when you fill out an application in person or over the telephone. To learn more about The Citizens National Bank’s Privacy practices, read our Privacy Notice.

For more information or questions regarding the policies, contact the bank at:
The Citizens National Bank
182 Main Street
Putnam, CT 06260
Phone: 860-928-7921




This website has been established by the Bank for the sole purpose of conveying information about the Bank’s products and services and to allow communication between the Bank and its customers. Information that appears on this website should be considered an advertisement. Nothing contained in any page on this site takes the place of the bank’s agreements and disclosures that govern its products and services. If any information on the site conflicts with that in the bank’s agreements and disclosures, the agreements and disclosures will control.

From time to time the Bank may place links to other websites on this page. The Bank has no control over any other website and is not responsible for the content on any site other than this one. Users assume all responsibility when they go to other sites via the links on this page.

The information and materials contained in this website are owned by the Bank or by others, as applicable. No material may be copied, displayed, transmitted, distributed, framed, sold, stored for use, downloaded, or otherwise reproduced except as permitted by law.

The Bank makes no warranties of any kind regarding the products and services advertised on this site. The Bank will use reasonable efforts to ensure that all information displayed is accurate; however, the Bank expressly disclaims any representation and warranty, express and implied, including, without limitation, warranties of merchantability, fitness for a particular purpose, suitability, and the ability to use the site without contracting a computer virus. The Bank is not responsible for any loss, damage, expense, or penalty (either in tort, contract, or otherwise), including direct, indirect, consequential and incidental damages, that result from the access of or use of this site. This limitation includes, but is not limited to the omission of information, the failure of equipment, the delay or inability to receive or transmit information, the delay or inability to print information, the transmission of any computer virus, or the transmission of any other malicious or disabling code or procedure. This limitation applies even if the Bank has been informed of the possibility of such loss or damage.

This agreement may be changed from time to time by posting the new Terms of Use on the website. All users agree to be subject to this agreement as it changes from time to time.

This agreement and the use of this website are governed by the laws of the State of Connecticut.