Securities & Alerts
Alert: Security Breach At Michael's Craft Stores & Aaron Brothers Stores
SECURITY ALERT: UPDATED (04/18/2014)
On April 17, 2014 Michael’s Arts and Craft Stores announced there was a security breach at several locations last year (05/08/13-01/27/14). Some of those stores are located in Connecticut (including Killingly Commons) were among those impacted. Please be advised that we have received a report indicating a small number of our customers were impacted by the Michael’s security breach. Our Managers and Assistants will be contacting the affected customers directly.
We will continue to monitor this situation closely and update our customers of any changes. We ask that you continue to monitor your accounts closely and contact us immediately if you should see any suspicious transactions, 860-928-7921 ext 115.
Note: A sister company to Michael’s, Aaron Brothers, also suffered a breach. Their security was compromised between 06/26/13 – 02/27/14. At this point, we are not aware that any of our customers are at risk because of the breach at Aaron’s.
SECURITY ALERT: UPDATED (04/11/14)
WE WISH TO LET YOU KNOW WE ARE AWARE RESEARCHERS HAVE RECENTLY UNCOVERED A SECURITY VULNERABILITY, KNOWN AS THE “HEARTBLEED BUG”, IN A COMPONENT OF CERTAIN VERSIONS OF THE TECHNOLOGY OpenSSL.
THE VENDOR THE CITIZENS NATIONAL BANK UTILIZES TO SUPPORT OUR WEBSITE AND THE ELECTRONIC BANKING SERVICES WE OFFER HAS COMPLETED ITS INITIAL ASSESSMENT OF THE FOLLOWING SERVICES AND FOUND THEM TO BE UNABOUT REVIEWING YOUR ACCOUNT ACTIVITY AND CONTACT US IMMEDIATELY @ 860-928-7921 EXT. 115 W/QUESTIONS OR CONCERNS. THANK YOU.
***WARNING OF POTENTIAL INCREASE IN PHISHING & OTHER SCAMS***
IT IS POSSIBLE FRAUD-RELATED ATTEMPTS WILL INCREASE BECAUSE THERE HAS BEEN SO MUCH PUBLICITY RECENTLY ABOUT THE “HEARTBLEED BUG”. BE WARY OF EMAILS THAT APPEAR TO BE FROM BANKS OR OTHER SECURE SITES ADVISING THAT THEIR SITE WAS VULNERABLE TO THE “BUG” AND ASKING THAT THE USER RESET HIS/HER PASSWORD. THESE COULD BE ILLEGITIMATE TRICKS DESIGNED TO RESULT IN THE USER DIVULGING HIS/HER LOGIN INFORMATION TO A CRIMINAL. DO NOT CLICK ON ANY LINKS IN AN EMAIL SUCH AS THIS. INSTEAD, IF YOU FEEL THE EMAIL IS LEGITIMATE, TYPE THE WEBSITE URL IN YOUR BROWSER AND CHANGE YOUR PASSWORD AFTER YOU HAVE ACCESSED THE SITE IN THAT MANNER.
BEWARE OF OTHER POTENTIAL SCAMS SUCH AS SERVICES THAT INDICATE THAT THEY CAN HELP YOU DETERMINE IF YOU ARE VULNERABLE TO THE “BUG” OR TO “CLEAN-UP” ISSUES RESULTING FROM IT. WE RECOMMEND THAT YOU RESEARCH ANY SUCH OFFERING THROUGHLY AND THAT YOU DO NOT PROVIDE ANY INFORMATION OR MONEY TO THEM UNTIL YOU HAVE BEEN ABLE TO CONFIRM THEIR LEGITIMACY.
Alert: Target Debit Card Transactions 11/27/13 - 12/15/13
SECURITY ALERT: UPDATED (01/29/2014)
SECURITY BREACH AT TARGET STORES - THIS ALERT PERTAINS ONLY TO THOSE CNB DEBIT CARDHOLDERS THAT USED THEIR CARDS AT TARGET BETWEEN 11/27/13 – 12/15/13.
By now you should have received a new CNB Visa Card in the mail. This card was sent to you to replace the one that was compromised as a result of the security breach that occurred at Target stores. You also should have received the Personal Identification Number (PIN) that you will need to activate your new card.
IF YOU HAVE NOT ALREADY DONE SO, PLEASE ACTIVATE YOUR NEW CARD IMMEDIATELY. IT IS IMPERATIVE THAT YOU DO SO, AS THE CARD THAT IT REPLACED WAS DEACTIVATED ON FRIDAY, JANAURY 17, 2014. THE INSTRUCTIONS FOR ACTIVATING YOUR NEW CARD ARE OUTLINED IN THE BROCHURE THAT IT WAS ATTACHED TO. SINCE YOUR EXISTING CARD HAS BEEN CANCELLED IT WILL NOT WORK IF YOU SHOULD ATTEMPT TO USE IT. IF YOU SHOULD HAVE ANY QUESTIONS REGARDING THE CONTENTS OF THIS MESSAGE, PLEASE CALL OUR DATA CENTER AT (860) 928-7921, EXT 115 OR VISIT ONE OF OUR BRANCHES. THANK YOU.
Alerts & Advisories
Fraudulent Correspondence Regarding the Release of Funds Supposedly Under the Control of the Office of the Comptroller of the Currency
To: Chief Executive Officers of All National Banks and Federal Savings Associations; All State Banking Authorities; Chairman, Board of Governors of the Federal Reserve System; Chairman, Federal Deposit Insurance Corporation; Conference of State Bank Supervisors; Deputy Comptrollers (Districts); Assistant Deputy Comptrollers; District Counsels; All Examining Personnel; and Other Interested Parties
Fictitious correspondence, allegedly issued by the Office of the Comptroller of the Currency (OCC) regarding funds purportedly under the control of the OCC, Federal Deposit Insurance Corporation, Board of Governors of the Federal Reserve System, and foreign financial institutions is in circulation. This correspondence may be distributed via e-mail, fax, or postal mail.
Any document claiming that the OCC is involved in holding any funds for the benefit of any individual or entity is fraudulent. The OCC does not participate in the transfer of funds for, or on behalf of, individuals, business enterprises, or governmental entities.
Attached is a copy of this fraudulent correspondence as well as related fictitious documents, which are being sent to consumers in an attempt to elicit funds from those individuals and to gather personal information to be used in possible future identification theft.
Correspondence may indicate that an “Exchange Control Approval Payment Order” valued at $7,500,000.00 is being held until a “Currency Capital Control Clearance ITP Fee” is secured. The recipient of this correspondence is instructed to wire funds, which are purportedly used to pay tax. The recipient will receive several tax bills, which over time may equate to $10,400.00, before having any supposed funds released. Throughout the course of this scam, the potential victim will be instructed to provide the following personal identifiable information: full name and address, mobile phone and fax, company name and position, profession, age, marital status, and a scanned copy of his or her identification. Contact information provided in the correspondence is for that of either William Blattner, who is purportedly with Standard Chartered Bank, or Glenn David, who is purportedly a representative of the OCC. The specific contact information appearing in the correspondence is as follows:
Please note that the OCC does not employ anyone by the name of Glenn David. In addition, the e-mail address and the telephone number mentioned in the material are not associated with the OCC.
Before responding in any manner to any proposal supposedly issued by the OCC that requests personal information or personal account information or that requires the payment of any fee in connection with the proposal, the recipient should take steps to verify that the proposal is legitimate. At a minimum, the OCC recommends that consumers
Additional information concerning this matter that should be brought to the attention of the OCC may be forwarded to
Ellen M. Warwick
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WASHINGTON— The Federal Deposit Insurance Corporation (FDIC) and Consumer Financial Protection Bureau (CFPB) today launched a new financial resource tool, Money Smart for Older Adults, to help older adults and their caregivers prevent elder financial exploitation across the country. The newest addition to the FDIC's Money Smart financial curriculum family, this stand-alone training module developed by both agencies provides information to raise awareness among older adults (age 62 and older) and their caregivers on how to prevent, identify and respond to elder financial exploitation, plan for a secure financial future, and make informed financial decisions. The instructor-led module offers practical information that can be implemented immediately. Money Smart for Older Adults is designed to be delivered to older adults and their caregivers by representative of financial institutions, adult protective service agencies, senior advocacy organizations, law enforcement, and others that serve this population.
The module consists of a scripted instructor guide, participant/resource guide, and power point slides available in a downloadable format and free of charge on the FDIC website at http://www.fdic.gov/consumers/consumer/moneysmart/OlderAdult.html. For hard copies of the participant/resource guide, please visit the CFPB website at http://promotions.usa.gov/cfpbpubs.html.
Organizations that use Money Smart for Older Adults to support older adults and their caregivers through technical assistance may be eligible to join the FDIC's Money Smart Alliance. More information on the Alliance is available on the FDIC website at http://www.fdic.gov/consumers/consumer/moneysmart/members/.
"Each year millions of senior citizens are targeted for financial exploitation," said FDIC Chairman Martin J. Gruenberg. "Building on the success of the FDIC's Money Smart curriculum, this program will provide a new resource to help older adults avoid being victims of this type of elder abuse."
"Older Americans are vulnerable to financial exploitation," said CFPB Director Richard Cordray. "By working together with the FDIC on Money Smart for Older Adults, we will be better able to educate and empower seniors to avoid being victimized. We also will provide excellent new resources to the caretaker generation of people like myself, to be better able to protect an elderly parent against such abuses."
The FDIC's Money Smart is part of comprehensive financial education resources designed to help low- and moderate-income individuals enhance their financial skills and create positive banking relationships. Money Smart has reached more than 3 million consumers since its inception in 2001, and research suggests that the instructor-led Money Smart curriculum can positively influence how adults manage their finances in the months following the training.
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The Federal Reserve Board on Wednesday announced that the redesigned $100 note will begin circulating on October 8, 2013. This note, which incorporates new security features such as a blue, 3-D security ribbon, will be easier for the public to authenticate but more difficult for counterfeiters to replicate.
The new design for the $100 note was unveiled in 2010, but its introduction was postponed following an unexpected production delay. To ensure a smooth transition to the redesigned note when it begins circulating in October, the U.S. Currency Education Program is reaching out to businesses and consumers around the world to raise awareness about the new design and inform them about how to use its security features. More information about the new design $100 note, as well as training and educational materials, can be found at www.newmoney.gov.
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01/09/2013 Notice: Extremely high quality counterfeit $100 bills are being circulated. Evidently, the dry mark pens do not specify them as counterfeit. What to look for; (1) the denominations printed in the corners of the bill have a “flat” finish when they are exposed to light. Genuine bills have a shiny finish. (2) Serial numbers on the counterfeit bills start with FL and DB.
OCC Supports National Protect Your Identity Week
WASHINGTON - The Office of the Comptroller of the Currency has joined the public-private coalition that supports Protect Your Identity Week (PYIW), an initiative of the National Foundation for Credit Counseling (NFCC), the National Sheriffs’ Association and the National Association of Triads which will take place October 20-27, 2012. This year’s theme "ID Theft Protection on the Go" is focusing on how the increasing use of smart phones by consumers presents greater risks for identity theft.
"As a coalition member, the OCC supports the Protect Your Identity Week message that small steps can result in increased protection against identity theft. Consumers can use this week to do one of their periodic check-ups to assess their vulnerability to identity theft, and use the resources at the Protect Your Identity Week Web site to identify simple steps to reduce their risk of being a victim of identity theft," said Thomas J. Curry, Comptroller of the Currency.
The PYIW national campaign’s Web site - www.ProtectYourIDNow.org - highlights resources and community events aimed at identity theft protection and education. The OCC resources are available at the site, and other resources include consumer tips, videos and, an interactive quiz to assess an individual’s risk of identity theft. The OCC’s resources on identity theft may be accessed from the "Resources" section of the PYIW Web site. The Web site is also available in Spanish at www.CuideSuIdentidad.org.
The Internet can provide users with an experience rich in resources, services, and communication. The Internet can also be a vehicle of fraud and scams. At the Citizens National Bank, we believe that one of the best defenses against Internet fraud is the informed consumer.
Both the The Federal Trade Commission and the Office of the Comptroller of the Currency (OCC) issue alerts and advisories, when needed, and the Bank has made these warnings available to you in the Related Links to the left. We encourage you to visit these sites regularly to stay forewarned and informed.
In succeeding sections, we have posted important information on online security and identity theft for your review and action. Please contact us at 860-928-7921 or toll free at 888-928-7921, if you have any questions or concerns regarding the security of your Internet activity with us. Thank you.
Important Security Information
WHAT DO WE DO FOR CUSTOMER PROTECTION
At The Citizens National Bank the protection of your personal information and account information is just as important to us as it is to you. The security of your information relies on both our ability to offer banking services to you in a secure manner, as well as your responsibility for keeping User Identification Names (User ID's), Personal Identification Numbers (PIN's), answers to your personal challenge questions secure, updating and performing regular scans of your antivirus and antispyware programs on your home computer. To assist us in offering these Web-based banking services in a secure manner, we employ a number of measures, which are identified below. These measures allow us to properly authenticate your identity when you access these services and to protect your information as it travels the Internet between your personal computer (PC) and The Citizens National Bank.
Our e-Banking and PowerPay security measures include:
CUSTOMER AWARENESS - WHAT YOU CAN DO
While we have instituted numerous security measures, you also play a role in protecting your confidential account information. There are a number of steps that you can take to ensure that your information remains protected, including:
If you notice any suspicious or unusual activity in your accounts, or if you suspect unauthorized access to your accounts, contact us immediately at 860-928-7921 or toll free at 888-928-7921.
Avoid Identity Theft
What Is Identity Theft?
The Citizens National Bank employees will never ask you for your Online Banking password. In addition, The Citizens National Bank will never request that you send email containing your personal or financial information.
The Citizens National Bank wants to help you to protect yourself against online scams. Email fraud is a common and damaging method used to scam consumers. Fraudulent email scams are described below:
What are email scams such as "Phishing"?
"Phishing" is a scam that uses fraudulent emails with “urgent” (but false) messages and even websites to obtain personal financial information. In a typical case you would receive an email requesting personal or financial information; the email would appear to originate form a trusted entity, would have emphasis on the urgency to respond, and contain a threat of terrible consequences if you didn’t respond immediately by providing the requested information or clicking the link provided. By posing as trusted brands of well-known banks, online retailers and credit card companies, "phishers" are able to convince recipients to respond to them and to provide personal and financial information.
How to avoid "Phishing" scams:
What is "Spoofing"?
Spoofing is the use of a website or email that appears to come from a well known company but is phony. For example, an Online Banking customer, who routinely logs in to an online banking website, may be redirected to an illegitimate web page instead of accessing his or her bank’s website. These spoofed websites are then used to obtained password/PIN, credit card information, ATM/Debit information, social security number, Bank account information.
Spoofed websites are utilized in many ways:
Although there’s no fool proof way to spot a spoof email or website, these signs should arouse your suspicion:
How to protect yourself from Financial Fraud and Identity Theft:
If you’re a victim of Identity Theft:
For More Information
You can learn more about this important issue at the US Government central website. And if we can help you in any way with this important issue, please contact us at 860-928-7921.